Vinted Members Share Frustration Over Size Updates

Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.

The popular resale platform has altered its size classifications for women's and children's garments failing to inform every member regarding the update.

Social Media Backlash

Numerous buyers and vendors are posting online saying Vinted listings now show an altered size classification than originally posted as a result of the reclassification.

The company said the updated approach better aligns with similar services.

The platform has recommended to check their listings and update the measurements by hand if necessary, causing user dissatisfaction.

Measurement Approach Changes

Previously, the sizing featured a single numeric size and a letter, such as S/8 or M/10.

The updated approach includes a letter with a size spectrum like S/UK 8-10.

With some products, the sizing has been recategorised - like an L measurement was formerly size 12 but currently displays as UK 16-18.

User Stories

Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".

"Few clothing companies classify XL as 20-22," the way the service now categorizes.

A different member, located in Scotland, said garments she listed with size 14 tags were showing in the marketplace as measurements 20-22.

"If anyone [who is] size 20-22 buys them they may become frustrated," she said.

Necessary Adjustments

A different user, based in Derby, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".

"This situation is especially annoying, as I'm chronically ill and platform income has been essential following partial earnings loss," she said.

Platform Context

The service features exceeding 100 million members, comprising 18 million UK members.

It has proved a popular alternative compared to resale services such as eBay and Depop.

This isn't the first time where an unanticipated change on the platform has faced criticism: last year, Vinted reversed a change concerning shipment methods after backlash from users.

Noah Williams
Noah Williams

Lena is a tech journalist based in Zurich, specializing in digital transformation and startup ecosystems across Europe.